Privacy Policy

1. Introduction

Artsn Auto LLC ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our business, including through SMS, phone, email, website forms, or any other communication channels.

2. Information We Collect

We may collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Vehicle Information (make, model, year)

Information is collected through:

• Website forms
• Phone calls or SMS conversations
• Manual entry by our team
• CRM platforms, APIs, and marketing automation systems

3. How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Respond to inquiries and follow up on interest
• Provide information about our automotive services
• Improve operational efficiency and communication
• Send SMS, calls, or emails related to ongoing business conversations

Messages are strictly conversational and are only sent to individuals who:

• Have opted in through our website or forms
• Have provided information during legitimate business inquiries
• Have engaged with Artsn Auto LLC directly

4. Opt-Out Option

You may opt out of SMS communications at any time by replying STOP to any message. For email communications, you may unsubscribe using the link provided in the email or by contacting us directly at inquire@artsnauto.com.

5. Data Sharing and Storage

We may share your information with:

• CRM and marketing platforms (e.g., Go High Level, Twilio) to facilitate communication
• Secure cloud storage providers
• Internal Artsn Auto LLC staff for legitimate business purposes only

What We Do Not Do:

• We do not sell, rent, or trade your personal information.
• We do not share your phone number or data with third parties for marketing or advertising purposes.
• We only share data when required to deliver our services or when legally obligated.

Data Security: Your information is stored in encrypted cloud-based systems with strict access controls. Only authorized personnel with legitimate business needs may access your data.

6. Data Retention

We retain customer information indefinitely unless:

• You request deletion of your data, or
• We are legally required to remove it.

7. Your Rights

You may request to:

• Access your personal data
• Update or correct your information
• Request deletion of your data

To exercise these rights, contact: inquire@artsnauto.com

8. Compliance

Artsn Auto LLC complies with all applicable U.S. privacy and communication laws, including:

• TCPA (Telephone Consumer Protection Act)
• CAN-SPAM Act
• CCPA (California Consumer Privacy Act)

We only collect and store data from users located within the United States.

9. Data Protection Measures

We protect your data using:

• Encrypted data storage
• Restricted access controls
• Secure communication channels
• Ongoing system monitoring

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

📧 inquire@artsnauto.com
📞 +1 (877) 709-4970
📍 1835 Empire Central Ste. S, Dallas, Texas 75235